SHIPPING, RETURN & EXCHANGE POLICY
We understand the importance of receiving your purchases in a timely and secure manner. Our team carefully packages each item to ensure it arrives to you in perfect condition. Shipping costs are calculated at checkout and vary depending on your location and selected shipping method.
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Being completely satisfied with your purchase is very important for us.
If for any reason you are not, we offer hassle-free returns and exchanges. To initiate a return or exchange, please contact our customer service team within 30 days of receiving your order. All returned items must be in their original condition and packaging.
Shipping costs for returns and exchanges are the responsibility of the customer, unless the item arrived damaged or defective.​​
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If you have any questions or concerns about shipping and return and exchange policy, please don't hesitate to contact us at info@vitrenahome.com
PRIVACY & SAFETY
Protecting your personal information and ensuring that all data you share with us is used responsibly and securely is our top priority. Rest assured, we only collect what is necessary to provide a seamless shopping experience and never share your information with third parties without your permission.
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For more information, read our Privacy Policy, click here.