Vitrena Home Privacy Policy
Effective Date: June, 2024
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At Vitrena Home, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with us in other ways.
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1. Information We Collect​
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and shipping address.
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Payment Information: Credit/debit card details, billing address, and other payment-related data.
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Order History: Information related to your purchases and transactions with us.
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Website Activity: IP addresses, browser types, device information, and usage data such as pages visited, time spent on the site, and clicks.
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Communication Preferences: Records of any interactions you have with our customer service team, including emails, chats, or phone calls.
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2. How We Use Your Information
The personal information we collect is used for the following purposes:
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Order Processing: To fulfill and deliver orders, process payments, and communicate with you about your purchases.
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Customer Service: To respond to your inquiries, resolve issues, and provide support.
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Marketing & Promotions: To send you promotional offers, updates, newsletters, and other marketing communications, based on your preferences. You can opt out at any time.
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Improving Our Website: To analyze and improve our website’s performance, functionality, and user experience.
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Legal & Security Purposes: To comply with legal obligations, protect our rights, and ensure the safety and security of our website and customers.
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3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, including:
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Service Providers: Companies that provide services such as payment processing, shipping, and website analytics.
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Business Partners: When necessary to process orders, improve services, or run promotions.
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Legal Authorities: When required by law or to protect the rights and safety of Vitrena Home or our customers.
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4. Data Security
We take the security of your personal information seriously. We use industry-standard encryption technologies and other security measures to protect your data during transmission and storage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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5. Your Rights
You have the right to:
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Access & Update Information: Review and update your personal information by logging into your account or contacting our customer service team.
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Request Deletion: Request the deletion of your personal information unless we are legally required to retain it.
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Opt Out of Marketing: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or adjusting your preferences in your account settings.
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6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather data on how our website is used. You can control your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of the website.
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7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.
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8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.
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9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:
Email: info@vitrenahome.com
Phone: +1-727-300-5247
Address: 7901 4th St N, Ste 6922 St. Petersburg FL 33702 US